Return and Refund Policy

SHIPPING
Shipping charges for your order will be calculated and displayed at checkout.

All orders are processed within 1-4 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Business days refer to M-F and exclude national holidays.

*Items returned to sender because of a customer address error will be canceled and credit back.

We are not responsible for any in international duties/taxes/tariffs charged to customers upon international delivery.  If packages are declined or returned back to us, you will receive store credit for your order value minus the international shipping cost.

RETURN POLICY
We proudly offer FREE RETURNS on all  U.S. orders! We are so confident in our product and know you will love it, but know that sometimes things just don't work out!

*Orders placed November 24th to December 16th will have will have an extended return period up until January 6th*

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 14 days of your order being fulfilled. Items must have tags still attached and be unused, unwashed and in their original condition. Your return will be refunded in form of store credit only.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Items marked Final Sale can not be returned. Jewelry, hats and sale items are considered final sale.

Click to return your pieces.

splashofpinkboutique@yahoo.com

Once items have been shipped, they become the property and responsibility of the purchaser. If a product is damaged in transit or
is misplaced, it is the purchaser’s responsibility to liaise with the shipping carrier. 

If your item or items get delivered and have damages please email splashofpinkboutique@yahoo.com a photo of the damage along with your order number within 7 days of delivery. We will work quickly to give a refund for the merchandise in form of store credit, replacement or back to original payment form upon request. 

LOST PACKAGES
We are not responsible for lost packages. The customer is responsible to correspond with the shipping carrier for assistance.

ORDER CANCELLATIONS/CHANGES
If you would like to cancel your order, we can do so as long as the order has not shipped. Please email us at splashofpinkboutique@yahoo.com to cancel or change your order.

For any further assistance please contact splashofpinkboutique@yahoo.com and we will get back to you as soon as possible.